Do you need a large quantity or are you purchasing for resale? Do you need a custom imprint on your volume purchase? Please give us a call at 800-390-0004 for details and special pricing!
| About Us We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Tech Instrumentation Inc. 160 W Kiowa Ave. PO Box 2029 Elizabeth, CO 80107-2029 USA Phone: [800) 390-0004 Toll free Phone: (303) 841-7567 Fax: (303) 840-8568 Email: info@techinstrument.com |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from outside of the USA, place your order and your credit card company will convert the transaction to your own currency. Please note that we can not ship to all international locations. If we are unable to ship to your location, we will advise you and your credit card will not be charged. We accept Discover, Visa, Mastercard and American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Shipping and handling charges are shown on a page just prior to your placing the order. We can ship to many parts of the world that are not allowed on the site. Please e-mail us for a shipping quote. Please call if you have any questions. |
| Delivery Schedule We will normally ship your order to you within 1 to 3 business days. We will notify you via e-mail or telephone if we will be unable to ship within 3 business days. If your order is urgent, please let us know. We'll do our best to expedite urgent orders. |
| Back Orders If your item is not in stock and we will not be able to ship within 10 business days, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges Orders made from within Colorado - sales tax will be applied. Our business is operated from Colorado. We do not collect sales tax outside of Colorado. If sales tax is due on your order outside of Colorado, it is your responsibility to remit it directly. |
| Credit Card Security When you place your order with us, your credit card number is encrypted for transmission to us using 128 bit encryption. Your credit card details are decrypted only after they reach our computer. Credit card numbers are not held unencrypted on any web site. |
| Guarantee Most of our products come with a one year warranty. Most of the Atkins thermometers which carry a five year warranty. Most probes come with a one year warranty. Exceptions are generally noted on the product descriptions. Buyer assumes full responsibility in determining the suitability of these items for buyers intended use. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can reach us at: Tech Instrumentation Inc. 160 W Kiowa Ave. PO Box 2029 Elizabeth, CO 80107-2029 USA Phone: [800) 390-0004 Toll free Phone: (303) 841-7567 Fax: (303) 840-8568 Email: info@techinstrument.com |
| Privacy Policy Tech Instrumentation will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Returns Policy Buyer assumes full responsibility in determining the suitability of these items for buyers intended use. Most items come with a minimum one year warranty against defects in manufacturing. Exceptions are noted in the product description. All returns require a RGA number from Tech Instrumentation. Items must be returned postage paid to our facility in order to be considered for warranty or refund. Please call 303 841-7567 to obtain a RGA number if you need to return an item. Non defective returns must be in the original unopened packaging with all accessories to be eligible for a refund. Unopened items are subject to a 10% inspection and restocking charge. Non defective items that have been opened or are missing any parts including instructions are subject to a minimum 30% restocking charge. Defective items will be repaired or replaced per mfgr. policy. Shipping & Handling charges are not refundable. Service charges (repairs, certifications etc.) are never refundable. Non defective items must be returned within 30 days of the date we shipped to you in order to be eligible for refund. All returns must be returned postage paid to our facility in Elizabeth CO postage paid. We pay shipping back you your location for all warranty returns. Refused shipments: We will refund 75% of the cost of the product less shipping costs (both ways) for shipments that are returned to us as refused. Service charges (repairs, certifications etc.) are warranted but never refundable. Purchaser agrees to pay all chargeback and related costs incurred by us in the event a credit card chargeback is initiated by the purchaser for refused shipments. Shipping and handling charges are not refundable except in the event of an error on our part. |